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Safe, secure and resilient network

Our customers have told us we’re meeting their expectations, and they want the standard of our services to be at least maintained at current levels. They also expect us to operate a safe, secure and resilient network.

Looking to the future, we are concerned we will not be able to meet these expectations. This is because a large proportion of our network was built in the 1950s and 60s and now needs replacing. We want to keep the power on and for customers to use exciting new technology, such as home electric vehicle charging, rooftop solar, energy storage and smart appliances.

Investing in our communities

Many of the communities we serve are growing and this is expected to continue. Delivering services that meet future needs and customer expectations means increasing our investment in the network. The decisions we make on spending during the next few years will shape the capability and performance of our networks in the coming decades.

We plan to invest about $1.4 billion during the next five years, an increase of about 50% compared with the previous five years. Before we finalise our proposal and submit it to the Commerce Commission we want to hear what you think.

The Commerce Commission will ultimately determine whether our proposed investment is appropriate and can be delivered. The Commission will also take into account whether our plans are in the best interests of customers. The final approval will determine the amount of revenue we can recover from customers through our distribution charges.